Can I use other capsules with the CBTL™ system?
No.
How can I get warranty services?
In the event that you need information or have questions regarding your warranty, please contact the CBTL™ Support Service Monday through Friday from 9 a.m. to 5 p.m. at +6 32 437-CBTL (437-2285).
How can I register my machine?
You can register your machine on our warranty registration page. You are not required to create an account in order to register.
Do you provide an extended warranty?
Not at the moment.
What is not covered by the standard warranty?
The limited warranty does not apply to cosmetic damage or any defect resulting from accident, negligence, misuse, failure to follow the product instructions, calcium deposits, improper or inadequate maintenance or repair by anyone other than Company, normal wear and tear, use for commercial purposes, use on current or voltage other than as marked on the product, product alteration, fire, lightning, flood or other external causes. Please see our warranty registration page for details.
What is covered by the standard warranty?
The limited warranty protects against defects in materials and workmanship under normal home use for 1 year from the date of purchase. Please see our warranty registration page for details.
Do you provide a standard warranty?
The CBTL™ Single Serve Beverage System includes a 1 year limited warranty. Please see our warranty registration page for details.
